SOFTWARE FOR MULTIBRAND MECHANICAL WORKSHOPS AND PART DEALERS
Sales, mechanical workshop, serial number, rent, list and catalog, parts, accounting, statistics and web, all integrated for all brands
SOFTWARE FOR COMPANIES IN THE AGRICULTURAL SECTOR
agricultural companies, agricultural consortia, cooperatives, wineries, oil mills, feed mills, dryers, mills, and more
Feactures For John Deere farm machinery and gardening dealers
SOFTWARE FOR MANUFACTURING INDUSTRY AND COMMERCIAL DISTRIBUTION
With CNH/NEW HOLLAND, integrated web interface!
HOW WE CAN HELP YOU
” Explore our solutions in only few clicks and watch the demo videos. You will then be ready to configure your preferred solution to your needs. Click on the section about our mission to get to know more about us and find out why you should trust us. After finding the right fit, register for an in-depth consultation with our experts, there is even a bonus already waiting for you! Enjoy! “
” Assist Informatica and Assist Group develop information projects for the organization and control of administrative, commercial and production activities. We specialize in the production of software, delivery of services, and IT and organizational consultancy for the agricultural supply chain industry. Our software solutions are designed for producers of agricultural and gardening machinery, retailers, workshops, spare parts dealers, and end users of the supply chain (such as farms, agricultural consortia, oil mills, wineries), among others. The same applies to the production and distribution in the industrial sector. This uniqueness of proposal makes the offer of Assist Informatica and Assist group complete and reliable, establishing us as leading partners in the global market. “
” Start here and consult the content, technical specifications, product sheets, streams, video demos, links and everything else. You will find our most representative solutions below; they are based on Mitico ERP software. You can also browse the other products developed by our team, i.e. customized versions, apps, and services, and the hardware, software and web system equipment which complete the projects. ”
MITICO VIDEO SOFTWARE
VIDEO ASSIST INFORMATICA
” Click on your category or the one that best represents you. Inside each category you will find the right solution for you, devised with our knowledge and expertise. Information, videos, links and insights of any kind are waiting for you. You can also register and we will contact you. If you do not find your desired category, click on the Contact us button to send us a message. Our specialists will get in touch with you as soon as possible. “Fausto Barcaccia
Are you a manufacturer of agricultural or gardening machines? If yes, click here! If not, keep reading.
Multibrand agricultural machinery dealers
John Deere machines and spare parts dealers
Multibrand mechanical workshops
Multibrand garden machinery dealers
New Holland CNH machines and spare parts dealers
Multibrand part dealers
” Our Mission is to grow our small and medium customers, and to optimize the processes of the big ones using simple yet thorough solutions which are based on our experience, expertise and the best technologies available. All this can be measured by looking at the results and affordable costs. We support our customers towards the improvement of their efficiency in a non-invasive way and we aim to make them gain time through a simplification and optimization of their internal processes. More time available turns into bigger revenues for our customers. “Vinicio Montagnoli, Lucio Eugeni & Fausto Barcaccia
UP-TO-DATE WITH THE LATEST TRENDS
Assist Informatica solutions, software, services and team are ahead regarding technology and innovation. Continuous improvement and learning ensure that our solutions are optimized, simple, sustainable and reliable. We test and shape our solutions with the help of the many manufacturers we work with. The quality of our work and solutions is certified thanks to this process.
RECOMMENDED & APPRECIATED
Assist Informatica develops interfaces in liaison with the parent companies: the relationship between the retailer and the brand is therefore stronger and more productive. Thanks to this, MITICO software is a TOOL that ALLOWS and ENHANCES the dealer networks and FACILITATES the management work. It is therefore RECOMMENDED and APPRECIATED by many manufacturers and retailers.
CONVENIENT & SUSTAINABLE
88% * of our customers (dealers of agricultural and gardening machinery, workshops, spare parts dealers, agricultural consortia and companies in the agricultural industry) have chosen our “CLC” (“complete rental fee”) solution which, with a small monthly rent rate of just few euros, covers all the project! Our remaining customers have chosen one out of the other five methods of use and payment available. (* year 2016
Assist Informatica develops, sells and supports all-round services about MITICO software (system and web area) from the 90s. 70% of our activity is dedicated to producers and dealers of agricultural and gardening machinery, workshops, spare parts warehouses and agricultural consortia. The remainder of our activity is devoted to the agricultural industry and distribution in general. We support our wide range of customers (small/medium/large) both on-site and remotely, in pre and post-sales stages.
Find below some KPIs measuring customer satisfaction regarding the quality of our services and software
- Customer efficiency growth, measured in effective hours of work gained 30%
- Assistance sessions provided within 60 minutes (3320 in 2016 only) 96%
- Existing and new customers satisfied 98,4%
- Transfer to Mitico ERP software from a competitor 45%
- Satisfaction with interfaces with John Deere, New Holland and Volvo Penta brands 98%
Assist Group was created to balance the operational tasks required from Assist Informatica and enhance the results of both. Developing improvements to the MITICO software, maintaining relationships with manufacturers and partners, participating in IT development projects and exploring new areas and trends are the main missions, together with the management of the company assets and the optimization of activities. Click on the logo below to learn more.
Experience and Quality in Software Development